At Chy Ommah, we strive to offer our customers the very best products and services. To ensure that we’re always providing the latest and most exclusive products, we have made the decision to offer preorders only at this time. By offering preorders, we can better manage our inventory and production processes, which allows us to guarantee the availability of our products to our valued customers.

In addition to providing a better customer experience, the decision to offer preorders only is also in line with our commitment to sustainability. By producing only what we need, we’re reducing our carbon footprint and minimizing waste.

We understand that this may cause some inconvenience for our customers who prefer to make spontaneous purchases. However, we believe that offering preorders allows us to better serve our customers by providing them with access to the latest and most exclusive products, while also reducing our impact on the environment. Preordering offers a way for our customers to secure limited edition and exclusive products before they become available for general sale. We offer our customers the opportunity to preorder our upcoming releases to ensure they get their hands on their favorite styles.

We appreciate the loyalty of our customers who choose to preorder with us and look forward to continuing to provide exceptional products and services.

By pre-ordering with us, you’ll have access to:

Priority Shipping: We prioritize preorders and ship them as soon as they become available. This means you’ll receive your order before anyone else, ensuring you’re always ahead of the fashion curve.
Limited Edition Items: Many of our limited edition items are only available for preorder, so by preordering, you’ll be one of the few people in the world to own these unique and exclusive pieces.
Exclusive Discounts: We offer exclusive discounts to our customers who choose to pre-order with us. These discounts are only available for a limited time, so be sure to take advantage of them while they last.

Preordering with us is simple, here’s what you need to know before placing an order:
Shipping: Your preordered items shipped to you once they are available . This will usually take 3 to 4 weeks or less. We will provide you with a tracking number once they are dispatched, so you can keep an eye on delivery status. We currently offer free worldwide and estimated delivery dates will be provided at the time of checkout .
Order Cancellation: If you need to cancel your preorder, you can do so within a specified timeframe. If you’re able to cancel your order within 72 hours after placing a preorder, we can process a 70% refund for you.
Limited Quantities: Please note that preordering ensures that our customers get their hands on their favorite styles, but there may be limited quantities available for preordering. This is because every piece is handcrafted by dedicated artisans and require intricate attention to details. If a product becomes sold out, we will notify you and issue a full refund or offer an alternative product.
Order Processing: We will ship out preorders in the order they were received, so the earlier you place your preorder, the sooner you’ll receive your item. We will provide updates on the status of your preorder and notify you when your items are shipped.
Exclusive Benefits: By preordering with us, you’ll have access to exclusive benefits such as priority shipping, limited edition items, and exclusive discounts.
Customer Service: We pride ourselves on delivering exceptional customer service and ensuring our customers receive the highest quality products. If you have any questions or concerns about preordering, please don’t hesitate to contact our customer service team, who will be happy to assist you.